Client Kudos

I met Susan Higgins when I first viewed the property that we bought on Kaua'i. She was representing the seller but she inspired so much confidence that I asked her to represent us also. It was a good decision. She did not reveal anything about the seller's motivation or situation and she did not push us to buy but left the offer to me to make, which I did. She did a great job of showing the home and describing the environs because I had not been to Kaua'i previously. The former owners were good to deal with and my offer was subject to inspection by a home surveyor and a termite inspector. I had a problem finding a home surveyor who could be available before I returned home. She found a surveyor for me who was very thorough and recommended several deficiencies. The sellers greed to repair them and Susan quickly found the needed tradesmen to make them. Susan's differentiation between other…

I met Susan Higgins when I first viewed the property that we bought on Kaua'i. She was representing the seller but she inspired so much confidence that I asked her to represent us also. It was a good decision. She did not reveal anything about the seller's motivation or situation and she did not push us to buy but left the offer to me to make, which I did. She did a great job of showing the home and describing the environs because I had not been to Kaua'i previously. The former owners were good to deal with and my offer was subject to inspection by a home surveyor and a termite inspector. I had a problem finding a home surveyor who could be available before I returned home. She found a surveyor for me who was very thorough and recommended several deficiencies. The sellers greed to repair them and Susan quickly found the needed tradesmen to make them. Susan's differentiation between other real estate agents is her good relationships with excellent tradesmen. The sellers even went beyond my requests because they had an insurance that paid for repairs. Susan, ethically, did not tell me this and this is evidence of her high ethical standards. To sum up, Susan is ethical, hard working and has the best interests of her clients at heart.

Susan Higgins and her team are absolutely the best of the best. The complexities of buying a home on Kauai are unique, vast and would have been impossible to navigate without the knowledge, experience, and tireless commitment of Susan. Her professionalism and incredible attention to every last detail was actually awe inspiring and beyond reassuring. Working with Susan felt nothing like working with a sales person. Instead, it honestly felt like having an expert best friend that made it her mission to find my family exactly what we were looking for here on Kauai. She never tired of answering our endless questions and instinctively knew the questions to ask us to narrow the search. There was zero pressure, endless patience and, as a bonus, a contagious happiness about her. She is truly a pleasure to spend time with. Susan's contacts on the island are limitless and it's clear that she is ve…

Susan Higgins and her team are absolutely the best of the best. The complexities of buying a home on Kauai are unique, vast and would have been impossible to navigate without the knowledge, experience, and tireless commitment of Susan. Her professionalism and incredible attention to every last detail was actually awe inspiring and beyond reassuring. Working with Susan felt nothing like working with a sales person. Instead, it honestly felt like having an expert best friend that made it her mission to find my family exactly what we were looking for here on Kauai. She never tired of answering our endless questions and instinctively knew the questions to ask us to narrow the search. There was zero pressure, endless patience and, as a bonus, a contagious happiness about her. She is truly a pleasure to spend time with. Susan's contacts on the island are limitless and it's clear that she is very well liked and respected all around. Excellence in service before, during and after a sale is what she and her team are all about. Jackpot!

Susan Higgins is a fantastic realtor. She represented my wife and me in the sale of a home on Amio Road in Kauai, near Kukui’ula Harbor. The home had been in my family since 1983 as my grandparents' home, then my parents' second home. Family holiday gatherings were spent at the property over the decades it was in the family. Upon the death of my father last year we had to sell. Susan is extremely knowledgeable and experienced. She knows the market, and how to market. She worked tirelessly preparing the property for listing, created fantastic marketing materials including a wonderful video, beautifully staged the home and yard, and stayed persistently committed to exposing the property to other realtors and potential buyers. Susan understood the difficulty of the situation - having to sell a family home with so many treasured memories - and handled the whole matter with tactful profession…

Susan Higgins is a fantastic realtor. She represented my wife and me in the sale of a home on Amio Road in Kauai, near Kukui’ula Harbor. The home had been in my family since 1983 as my grandparents' home, then my parents' second home. Family holiday gatherings were spent at the property over the decades it was in the family. Upon the death of my father last year we had to sell. Susan is extremely knowledgeable and experienced. She knows the market, and how to market. She worked tirelessly preparing the property for listing, created fantastic marketing materials including a wonderful video, beautifully staged the home and yard, and stayed persistently committed to exposing the property to other realtors and potential buyers. Susan understood the difficulty of the situation - having to sell a family home with so many treasured memories - and handled the whole matter with tactful professionalism. She always made herself available by phone and email and was always promptly responsive. In my opinion, Susan is the best.