About Susan Higgins

Susan is knowledgeable, patient, and an overall good person. She has been helping us locate real estate in Kauai and has provided a great amount of information to help us make good decisions.

Always responds quickly. Very knowledgeable about the area. Honest about problems she saw in the home we were considering. Really enjoyed working with Susan. I would recommend her to anyone looking to buy.

Susan is everything you could possibly want in a realtor. Honest, incredibly knowledgeable, patient, and always looking out for her client's best interests. Our first-time home buying experience could not have been better. We look forward to working with Susan again in the future!

Susan is the most amazing realtor I have ever met! And I used to sell real estate. She is unfailingly gracious, diligent, and thorough in every aspect of our real estate transaction. You know you can trust her to manage every bump in the road, on your way to a successful home sale or purchase. Ethical, charming, and low-key in her presentations of facts and market issues, she never fails to produce extraordinary results. Patient and persistent, she treats your concerns as her own. We not only got an enormous sale of a unique property but a lasting relationship. I would never consider another realtor! Mahalo nui load, Susan!

“It was a pleasure working with Susan. She is very thorough, professional, and competent. She looked over what seemed hundreds of pages of documents related to our purchase and made sure everything was correct. She found a double charge in our closing documents that everyone else overlooked, including myself & my husband. Susan was always available, anytime, even when she was not on the island. She responded to texts and phone calls very quickly and never made us feel like we were imposing on her. It took us a few months to find our perfect property but Susan kept in touch with us through the whole transaction. We were very satisfied with our transa...

“Buying our first home in 2012 seemed logical; new family, new son, and low-interest rates! Well, the reality is that it was a huge challenge and luckily we had Susan on our side! We would not have made it through the process without her! The loan process humbled us as I am sure it does to many first-time home buyers. We always felt like Susan "had our back" and her tenacity really helped us push through the steps. We successfully bought our dream home! We will always use her for any future real estate transactions. Again, her excellence and professional manner made it happen for us. We will always be grateful for her guidance.”

“Having Susan represent us as buyers were the best decision we made in the Real Estate game. I have had more than my fair share of experience working with Agents in my life and I can say wholeheartedly that Susan is by far the most honest and hard-working agent I have ever dealt with! It is obvious quite early how proactive she is because unlike other agents, she is available, obliging, and driven. Susan has a lot of great contacts on the island which can make the buying process feel seamless end-to-end. You can tell Susan is extremely knowledgeable about the local happenings of everything Real Estate in Hawaii, Kauai particularly, as well as Califo...

“Words cannot express the gratitude I have for you, and of the service, you provided for me as we worked on securing my new investment property. You treated me with dignity and respect and I sensed from the very beginning, that you had my best interest at heart. I am so thankful for the decision we made in choosing you as our Realtor Agent. I will definitely recommend you first and last to all of my family and friends looking to sell or purchase real estate. I look forward to working with you in the future and thank you for agreeing to be my property manager on my other properties. You are not only my Real Estate Professional Agent now, but my frien...

“I want to thank you again for all the work you did for me as my realtor. I feel very lucky in finding you. I have been buying real estate for many years and your hard work and dedication really stood out. You know I had my guard up with Realtors when I met you, well you really made me comfortable with your knowledge and expertise and most of all your honesty. You gave me your advice and expertise and now I have a property that is giving me positive cash flow less then 2 months after closing and with the market we are now in that is unheard of. You backed me up and helped me on issues right after closing of escrow, in which you had no obligation to ...

“Aloha! I would like to take this opportunity to give a special “Thanks” to Susan Higgins for listing and selling my property in Kauai, HI. Susan’s dedication to her clients is unparalleled, to say the least. Susan undertook the very difficult if not impossible task of selling my property in a depressed real estate market. She not only sold my property once but twice. As we were weeks away from closing, the buyer decided not to purchase my property. Because of Susan’s quick and timely actions, she was able to sell my property again. Her hard work, dedication to her clients, and her friendly, helpful, understanding, and professional demeanor set Susa...

“What can I say? You lived up to the fantastic billing provided early on by Andy and Jess. Their enthusiasm for how you coordinated everything in locating their first home won me over, Never once did it occur to me that perhaps I should interview other realtors to handle the Noni Street property, Your first class, professional manner, and excellent communication skills made the process effortless. I am pleased that everything appears to be on track for the closing this Friday.”

“Susan is an amazing agent. I have used several agents in the islands and Susan far surpassed all of them. We had a complex deal with multiple "issues" that came up that would have sent most people into panic mode. Susan kept both the buyer and the seller calm and on track. She went above and beyond to make sure the deal happened. In our situation, she represented the seller and purchaser and we were both very satisfied clients. Susan is without hesitation who I will use for all my Hawaii real estate transactions! Mahalo Nui Loa”

“Susan Higgins is Efficient, patient, trustworthy, thorough, extremely knowledgeable, professional, and respected in her real estate community. What compliment can we "not" give her? Susan was recommended to us five years ago. We had been vacationing in Kauai for several years and fell in love with the Island. We knew that we had to have a permanent place of our own. That's all we knew. When we first started working with Susan we were on the brink of retirement, so our permanent retirement income was not yet determined. When we began working with Susan, we were less than ideal clients. We couldn't tell whether this was to be our permanent property, ...

“Getting a house on the market is not as easy as it would seem! Our experience working with you has been great! From the moment we decided to move it, through the renovation and planning, your help has been invaluable. You have not only provided great input but have often taken an extra step to make things happen. Small and large challenges don't phase you! You take the time to get our input and to get things right. After working with you to buy and to sell, the trust we have developed really makes a difference. I know it will be as fun to get our next property with you as working through this one has been!”

Susan Higgins is a fantastic realtor. She represented my wife and me in the sale of a home on Amio Road in Kauai, near Kukui’ula Harbor. The home had been in my family since 1983 as my grandparents' home, then my parents' second home. Family holiday gatherings were spent at the property over the decades it was in the family. Upon the death of my father last year we had to sell. Susan is extremely knowledgeable and experienced. She knows the market, and how to market. She worked tirelessly preparing the property for listing, created fantastic marketing materials including a wonderful video, beautifully staged the home and yard, and stayed persistentl...

Susan Higgins and her team are absolutely the best of the best. The complexities of buying a home on Kauai are unique, vast and would have been impossible to navigate without the knowledge, experience, and tireless commitment of Susan. Her professionalism and incredible attention to every last detail was actually awe inspiring and beyond reassuring. Working with Susan felt nothing like working with a sales person. Instead, it honestly felt like having an expert best friend that made it her mission to find my family exactly what we were looking for here on Kauai. She never tired of answering our endless questions and instinctively knew the questions ...

Susan Higgins has been our realtor through four Poipu/Koloa Kauai transactions from 2021 to 2023, two purchase transactions of a condo and a residence, and two sales transactions on the same properties. Susan has gone above and beyond our expectations of a realtor. Her advice and negotiating skills produced positive outcomes on all our transactions. She has an extensive referral network for just about everything we needed in remodeling, repairs, and maintenance. Her staging skills are excellent, and she even introduced us to a company for a private charter from Kauai to California for our Golden Retriever and us, now that’s service above and beyo...

I met Susan Higgins when I first viewed the property that we bought on Kaua'i. She was representing the seller but she inspired so much confidence that I asked her to represent us also. It was a good decision. She did not reveal anything about the seller's motivation or situation and she did not push us to buy but left the offer to me to make, which I did. She did a great job of showing the home and describing the environs because I had not been to Kaua'i previously. The former owners were good to deal with and my offer was subject to inspection by a home surveyor and a termite inspector. I had a problem finding a home surveyor who could be availabl...

Susan Higgins will work with you to make your desires a reality. Susan is also very well versed at dealing with other real estate agents. When there were disagreements about certain verbiage in documents, Susan was patient and worked through some tough situations without breaking a sweat. Her cool, calm mindset kept my anxiety low and gave me the confidence they would get the job done – and SHE did!